The Changing World of Payments
Implications for Policy Making and Regulation
19 - 21 September 2017 | Johannesburg, South Africa
The program will combine academic inputs with keen insights from industry experts and practitioners. The methodology will be highly interactive and participant-centered, including brief lectures, experiential activities, simulations, small group discussions and live cases. A Duke CE orchestrator will weave the narrative thread through the various sessions of the program, to create an integrated learning experience, focusing on key take-aways and action items.
Duke Corporate Education (Duke CE) is the premier global provider of customized leadership solutions, consistently ranked among the top three globally the last 15 years. It is world renowned for its innovative, interactive and engaging methodology that ensures a high level of impact.
The Visa School of Public Policy's primary focus is to be a trusted partner and thought leader to government regulators and policy makers around the world . Our programs are designed to demonstrate the benefits of electronic payments for economies. They are also aimed at creating awareness of the positive impact that can be achieved when policies and regulations enable electronic payments and innovation to flourish.
Duke CE and Visa have jointly designed and developed an exciting three-day program to enable senior policy makers from across Sub-Saharan Africa to understand the emerging trends and changing business models, driven by innovations in the payment space. The key themes in the program include: the emerging context of the payments industry globally and regionally; key industry game-changers including fintech innovations and disruptions; risk and security; inter-agency collaboration; and implications for regulation and policy making.
We look forward to welcoming you to this exciting program.
In accordance with Visa's core principal of deepening partnerships, the Visa School of Public Policy has been created to be a trusted partner and thought leader to government and public sector stakeholders around the world. The school’s programs are designed to create a collaborative environment that promotes the sharing of specialized knowledge and experiences that deepen understanding of the payments ecosystem.
Since 2011, the school has provided training to over 2,000 regulators and policy makers. The positive response to our workshops has allowed us to maintain ongoing dialogues with all our key stakeholders.
Day One: Tuesday 19th September 2017 | Setting the Context
Day Two: Wednesday 20th September 2017 | Understanding the Changing Game
Day Three: Thursday 21st September 2017 | Committing to Change & Action
Many regulators need to address innovations that could advance financial inclusion without incurring major risks. Regulatory sandboxes have emerged as a tool that has potential.
Cryptocurrency refers to any digital currency that employs principles of cryptography (communication that is secure from view of third parties) to ensure security, privacy, and anonymity.
A block chain is a transaction database shared by all nodes participating in a system based on the Bitcoin protocol. A full copy of a currency's block chain contains every transaction ever executed in the currency.
Regulators around the world recognize the potential benefits of financial inclusion powered by digital finance. But with new technology comes new responsibility.
While we expect the payments industry to keep growing at a healthy rate, powerful disruptive forces will begin to reshape the global landscape.
An Industry Perspective on International Experiences
The rapid proliferation of digital financial platforms and services, particularly mobile money, has been a key driver of financial inclusion progress across the region.
What are the likely implications of this for central banks and the monetary system?
Partner, Kerridge & Partners
B.S. Leeds University, UK MBA, University of Leicester, UK
Leadership Development, Working of Regulatory Bodies and Stakeholder Networks in ASEAN.
Managing Director, Maris Strategies
Joe has been an educator on the VISA Business Bank Card School for six years and has presented at numerous VISA events
Financial Services. Leadership, Banking and Financial Services, Global Trends
Futures, Entrepreneurship and Innovation
President, Sub-Saharan Africa
Andrew Torre serves as President for Sub-Saharan Africa at Visa Inc. In this role, he is responsible for Visa’s operations in the region and oversees the development and implementation of Visa’s business development strategy, coordination of partner projects with client banks and merchants, and rollout of innovative products and solutions. He also cultivates and develops relationships with acquirers, processing centers, and other key stakeholders. Torre is a member of the President’s Advisory Council on Doing Business in Africa.
Prior to this position, Torre was Country Manager for Visa in Russia, where he oversaw significant growth to the business. He was integral to the smooth transition to a new domestic processing model and successful introduction of innovations in the market. Previously, Torre was Head of Global Pricing and Interchange for Visa, where he was responsible for setting Visa’s pricing, interchange and revenue optimization strategies for current and future Visa products and service offerings across all relevant customer and market segments.
Before re-joining Visa in 2007, Torre was General Manager of the Enterprise Payments Division of BankServ, a role where he was responsible for managing sales, marketing, operations, product, software development and production support for the division. Just prior, Torre served as Vice President of New Product Development and Strategic Planning at Washington Mutual. From 2002 to 2004, he was a Product Director at Visa International. Torre has also worked for the International Finance Corporation, as Business Development Program Manager with postings in Russia and Ukraine.
Torre received his M.A. from Johns Hopkins University and he holds a B.A. from the University of Vermont.
General Manager, Southern Africa
Jabu Basopo is the General Manager for Visa Southern Africa. He is responsible for directing and driving the strategy and providing leadership to the team, and managing Visa’s relationship with stakeholders including financial institutions, regulators, policy makers and merchants.
Before joining Visa in 2004, Jabu worked with various banks in Zimbabwe.
He holds an MBA specializing in Strategic Management and Marketing from University of Natal.
Head of Digital Solutions, Sub-Saharan Africa
Geraldine Mitchley joined Visa, a global payments technology company, as Director of Emerging Products & Innovation – Africa in February 2012. Based in Visa Sub-Sahara Africa’s head office in Johannesburg, Geraldine is currently responsible for product management and strategy in areas such as advanced digital payments, new technology, new channel and new market segment deployments.
Prior to joining Visa, Geraldine managed special payments innovation implementations at Standard Bank’s Innovation company - Beyond Payments. During her tenure at Beyond Payments, Geraldine played an integral role in implementing new innovative mobile money and contactless programmes.
Previously, after numerous business development and consulting roles in the retail, marketing and property industry, Geraldine headed up Knowledge Factory, a business intelligence company, for 10 years where she worked with large retailers and banks, building out marketing segmentation and strategies driven out of data analytics.
Co-founder & CEO Luno (ex-BitX)
As a passionate coder in his teens and a general technology enthusiast ever since, Marcus has always been a strong believer in the positive change that technology can bring to the world. Marcus has spent most of the last decade in finance-related roles in emerging markets, and through BitX has combined this experience in and passion for finance and technology to help build the next generation of financial services. BitX’s ultimate vision is simple: to make money frictionless and universally accessible.
Marcus obtained his undergraduate degree at the University of Stellenbosch and his postgraduate at the University of Cape Town, both in accounting and finance. He then qualified as a Chartered Accountant in Johannesburg before moving to London, where he joined Morgan Stanley’s Consumer Banking team, working predominantly on retail credit products. Subsequently he moved to 3i plc, one of the world’s largest private equity firms at the time, first as a member of the fundraising team and later in growth capital investing. Marcus then attended INSEAD in Singapore and France to obtain his MBA, including doing an exchange program to the Wharton School at the University of Pennsylvania. He is also a CFA charter holder.
Subsequent to that Marcus joined Standard Chartered’s Leverage Finance team in Singapore, working on leveraged finance and private equity transactions mostly in Singapore, Malaysia and Indonesia, as well as a stint in the Johannesburg office covering Sub Saharan Africa.
In early 2013 Marcus decided to get back to his technology roots, quit his banking job and over a period of three months circumvented the northern hemisphere by train, visiting most of the major cities across Europe, Russia, China, Japan, Korea and the United States to observe the latest technology trends. He subsequently settled in Palo Alto and a few months later joined the BitX team.
BitX, a universal Bitcoin platform that provides highly secure mobile wallets, institutional quality exchanges, and various API’s for merchant and other business integration.
BitX customers around the world use the platform for faster and cheaper money transfers, buying online, and trading and storing their Bitcoin.
BitX is headquartered in Singapore with offices in Cape Town and Jakarta, and predominantly operates across Europe, Southeast Asia and Africa. BitX is backed by the Naspers Group, a broad-based multinational internet and media group offering services in more than 130 countries.
Head of National Payments Department
South African Reserve Bank
Regulatory Frameworks, Payments Industry
P M T (Tim) Masela was appointed as Head of the National Payment System Department (NPSD) in August 2012, having joined the Bank in July 1994. He also chairs the Payment Systems Subcommittee of the Southern African Development Community Committee of Central Bank Governors and represents the Bank on both the Bank for International Settlements (BIS) Committee on Payment and Market Infrastructure and the Continuous Linked Settlement Oversight Committee chaired by the Federal Reserve Bank of New York.
He holds a Masters and Bachelors in Commerce degrees and a Graduate Diploma in Computer Audit and has completed a senior executive program from Harvard University.
Investor/ Venture Partner
Investing in growth-stage financial technology companies in emerging markets. Lending & Payment – Johan likes doing things differently, and believes that this can change the world (or some of it anyway)
Johan is currently Venture Partner at Quona Capital. After spending many years in leadership positions in Consumer Finance and Insurance businesses across the world he built a few new businesses in Africa, most recently closing pan African partnership deals with MTN, Millicom and Airtel providing Mobile Financial Services products to millions of unbanked consumers, small businesses and mobile money agents.
Johan designed, built and launched the first scale mobile-only unsecured loan product in Africa using digital rails of mobile money partners, lending to millions of entrepreneurs and consumers in rural locations using only cell phone behavioral data.
Prior to exploring the digital finance space in Africa, Johan was with Goldman Sachs in London. He also worked on Digital Brands at an online specialists in the gaming industry and went on to co-found the first online affiliate network focused on South Africa.
Co-Founder and CFO
Fintech and Payments
Yoco is a Fintech venture developing mobile driven solutions to help small businesses grow. Payments are at the center of our customers businesses and we will start by enabling card payments for small merchants in South Africa, through revolutionary new and secure technology. Our tools build on this data and customer interaction, transforming the way our merchants do business.
Board Member, CISCO Trust
Chairperson of the South African Women in ICT Forum (SAWIICTF) Board
Director of an ICT software company Boxfusion (Pty) Ltd.
Telecom, Non-profit leadership, Public-private partnerships
Over 24 years’ telecommunications experience with several years’ experience as a Senior Executive in diverse and transformative roles with leading ICT companies working with governments, private and public sector across Africa.
Responsible for public policy in Africa, supporting Cisco conceptualize and implement its country digitization programme (enabling countries to use ICT for increased competitiveness and well-being).
Trustee of the Cisco Charitable Trust Board which is headquarter in San Jose and represents Cisco on the board of the South African Communications Forum (SACF).
Serves as Chairperson of the South African Women in ICT Forum (SAWIICTF) Board and Director of an ICT software company Boxfusion (Pty) Ltd.
Founder of Afriel; a non- profit organization that mentors young female leaders and works with communities to provide ICT training for young professionals.
Sponsor and mentor of the NPO, Girl Code za that works with government, private and public sector and communities to sponsor young girls seeking a long term career in ICT by teaching girls how to code and design.
Ambassador Mentorship Circle., Recipient of the Top Woman in ICT Achievers award in October 2016
Business Woman and Non-Executive Director
Financial Inclusion, Cross-Sector Collaboration, Africa Issues
In March 2016, Zukie Siyotula joined the World Economic Forum’s Young Global Leaders under the age of 40. Achievements like these are nothing new for Zukie who was previously named as one of the 2011 Mail & Guardian Top 200 Young South Africans.
As former CEO of Thebe Capital responsible looking after a portfolio of strategic investments across various sectors, she holds a CA (SA); ACMA; MBA and Executive Programs from Harvard, Insead and Oxford. Her diverse professional experience ranges from general management, finance, corporate governance, strategy, restructuring, business development, through to sales and distribution.
Zukie has served on a number of non profit, public and listed boards including, but not limited to Shell SA, Altech Netstar, Vodacom SA, SAfripol, STISA and Sekelo Oil Trading.
Prior to joining the Thebe Group, Zukie held various senior positions at the Barclays Africa Group, Old Mutual Retail Mass, Royal Bafokeng Holdings and South African Breweries.
In recognition of her outstanding leadership and achievements, Zukie is a Desmond Tutu and an International Woman's Forum Fellow (IWF) where she is the youngest member of the invitation only South African Chapter (IWFSA). She is the founding member of the African Leadership Network (ALN), an invitation only network of dynamic African leaders and is a member of Graca Machel’s New Faces New Voices Network (NVNF) which advocates for change in business and finance by harnessing the potential of women in Africa.
Zukie is the recipient of a number of business awards in recognition of her, vision, leadership and achievements. She was awarded the prestigious Fortune Most Powerful Women Global Mentoring Exchange Program in New York and the Vital Voices Global Ambassadors Program and is part of their Global Leadership Network.
Zukie is passionate about business, the advancement of women in business and transformation. In honour of recognizing the importance of human rights in the empowerment of young women, she fearlessly climbed Mount Kilimanjaro in 2015 to raise funds for sanitary pads for previously disadvantaged young girls in South Africa.
Digital Financial Services
CGAP, World Bank
Mobile Payments, Digitization
Kwame Oppong is a Digital Financial Services (DFS) Consultant with CGAP, a Financial Inclusion think tank within the World Bank Group, and the former General Manager of Mobile Financial Service in TigoGhana.
His experience in DFS spans P&L management, product development, agent network management, policy development, training, research and technology. A passionate advocate for financial inclusion, Kwame continues to champion the expansion of DFS into the rural/agricultural sector.
Prior to TigoGhana, he worked with Hewlett Packard Company’s Enterprise Business division and held other positions across the Telecom, Housing Finance and Health Insurance Industries.
Kwame holds a bachelor’s in business administration, a master’s in business and Executive Education certification in Financial Inclusion.
Chief of Regulatory & Government Affairs
Fintech, Mobile Payments, Regulatory Affairs
Shungu is non-executive board member and Chief of Regulatory and Government Affairs at Zoona, an African Startup and mobile Money Transfer company, empowering emerging entrepreneurs throughout the continent. Shungu previously held senior roles in Legal, Corporate and Regulatory Affairs at British American Tobacco (BAT) where she was strategically responsible for numerous countries within the Southern African region. Prior to joining BAT, Shungu worked at Ernst & Young as a Legal Manager and Senior Transaction Advisor.
Shungu began her career in the field of international human rights law. She has worked internationally on projects for organisations, engaged at the coal-face of expanding and developing the law of human rights including the American Civil Liberties Union (ACLU) in New York and the African Union (AU) in Addis Ababa.
She describes her current role at Zoona, and her participation in the Financial Inclusion space, as fulfilling her passion for working for the tangible realization of empowering communities in developing countries.
Shungu has an LL.B (Honors) degree from London South Bank University and an LL.M in Human Rights Law from the University of London School of Oriental and African Studies (SOAS). She has also holds a Certificate in FinTech: Future Commerce from the Massachusetts Institute of Technology (MIT).
Fintech Innovation, Digitization
Sasaleverages fin tech and data to take friction out of finance.It partners with mobile network operators to design solutions that enhance the mobile money landscape. It is a small and agile start-up with concrete experience to build and improve on, a pure digital fin tech company, built to scale, with data and tech at its core.We expect to make a difference to impact the lives of the ultimate customers and to improve the effectiveness of our partners.
Renenis the CEO/Founder of sasa.finance. He was previously a Technical Mentor at GetGuidance.com and is also a Founder of schooltools.co.za.
His specialties lie in problem solving, cloud technologies, databases, analytics, email and software development.
Managing Director & CEO
E Commerce, Expanding Access
Sascha joined Zando.co.za as the Director of Commercial before becoming Managing Director & CEO in June 2013. In his previous career Sascha gained extensive experiences in Purchasing, SCM and Strategy Development within the Lufthansa Group and as a consultant working in Europe and Asia.
With his passion for Entrepreneurship he has significantly contributed to grow eCommercein Africa in his dual role as ZandoCEO (since 2013) & JumiaChief Commercial Officer (2014 & 2015).
Sascha holds a MBA from Griffith College Dublin as well as a Master Degree from INSEEC Paris.
Banking, Financial Services
Dr Lance Shingai Mambondiani is Chief Executive Officer at Steward Bank, a wholly owned subsidiary of Econet Wireless Limited. He joined the bank in July 2013 as Business Development & Strategy Executive. He was appointed Acting CEO in February 2015 and confirmed as substantive CEO in August 2015. He is a Lawyer and Banker with years of experience at executive level.
He previously worked in Europe for various Banking and Financial Institutions. Prior to joining Steward Bank, he was Deputy MD at Coronation Financial, a specialist financial advisory services firm based in the UK, client services manager at Barclaycard (UK). He was also engaged as a Lecturer in International Finance for development at the University of Central Lancashire Business School and as guest lecturer in Financial Markets and Corporate Governance at the University of Manchester. Before he left for the United Kingdom, he was Managing Director of Kingdom Private Bank, a division of Kingdom Financial Holdings and Chief Executive Officer of TN Asset Management, a subsidiary of TN Bank in Zimbabwe. Prior to his banking career, he practised as a corporate attorney with Costa Madzonga legal practitioners and had an internship at Fulton & Howard in Chicago (IL).
He is a Chevening scholar, attaining his PhD from the University of Manchester in 2011, analysing the relationship between bank ownership, corporate governance and profitability in the Zimbabwean banking sector. He has a combination of skills in retail and investment banking, economics, trade finance, corporate finance, law and development finance
Description from the Michelangelo Hotel's Website:
"Among the luxury hotels in Sandton, lies the magnificent Renaissance architecture of The Michelangelo hotel. The Hotel is one of five Legacy Developments that is in heart of the Richest Square Mile. The Michelangelo is the very essence of status and success located in the rapidly growing Sandton CBD, located on Nelson Mandela Square.
The Michelangelo offers 242 suites and rooms – with ensuite amenities – as well as world-class facilities in a stylish and elegant setting. The Michelangelo provides easy access to some of Africa’s finest shops, restaurants, cinemas and theatres within Sandton.
The Michelangelo is a proud member of the ‘Leading Hotels of the World’ and remains one of the most exclusive hotels in Johannesburg."
The city of Johannesburg was originally founded in 1886 after gold was discovered on a nearby farm. In less than 10 years, the population boomed to over 100,000 inhabitants.
Today the population of Johannesburg Metropolitan Area is estimated to be more than 4.4 million people, making it the largest city in South Africa. Home to some of the tallest buildings in Africa, the Johannesburg skyline is truly a remarkable sight. Johannesburg is also world-renowned as a “green” city, with more than 6 million trees.
Johannesburg has a subtropical highland climate. September is considered the last of the winter months, which are characterized by dry sunny days and cold nights. Average high in September is 23° C and low is 9° C, with 27 mm of average rainfall for the month.
The South African Rand is the currency used in Johannesburg. At the time of writing, the exchange rate is 13.16 Rand to one U.S. dollar.
Tipping is widely practiced in Johannesburg. In restaurants and bars 10%-15% percent is customary, depending on service. The standard tip for airport and hotel porters is between 5 and 10 Rand per piece of luggage.
Johannesburg is UTC+02:00.
South Africa has something for everyone. From game watching and safari trips to luxurious city adventures and nightlife, cultural sights, or just relaxing on the beach. For ideas of what to see and do, visit the official tourism website of South Africa.
Title: Vice President, School of Public Policy
Phone: +65 6671 5983
Title: Senior Director, School of Public Policy
Phone: +971 4 4375018
Title: Senior Director, School of Public Policy
Phone: +65 6671 5507
Title: Project Support, School of Public Policy
Phone: +971 4 4372362
Title: Managing Director
Phone: +65 9880 7461
Title: Project Director
Phone: +65 6701 5302
Title: Programme Manager
Phone: +65 6701 5308